RTI Tools RTI Frequently Asked Questions About RTI Can I Use Right to Information To Move Pending Files? | Can I Use Right to Information To Move Pending Files? |
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Yes, request for information can be used to generate action. This can be done by using what we call the Four Stroke Approach. The Four Stroke approach in a Right to Information application has four questions listed below. All the citizen needs to do is add the reference no./ copy of his application/ file. Question 1: What is the Daily/Monthly progress on file/process/complaint? (In combination with Question 2 this forces the public authority to acknowledge that it is running a bad process)Question 2: What is the norm by which the department handles such file/process/complaint? (In combination with Question 1 this forces the public authority to acknowledge that it is running a bad process as compared to the norm) Question 3: Who are the officers responsible? (This question fixes blame for running a bad process)Question 4: What action has been taken against officers who are delaying the above-mentioned file/application/process? (On fixing blame this last question forces the public authority to penalize the concerned officer) On receiving such an application the public authority has only two options: either respond to the citizen’s query and therefore admit blame and penalize an officer, or do the work as per the norm. Invariably the officer will choose the latter. |
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