Sakshi Trust "RTI"

In case there are no discernable changes after this complaint, wait for fifteen days to a month, and then use the four-stroke approach to get action on files and grievances that have been pending for a long time. This approach consists of a set of four questions, which can be used to put the PIO in a difficult position. On receiving such questions, the public authority has only two options - either respond to the citizen’s query and therefore admit blame and penalize an officer or do the work as per the norm. Invariably the officer will choose the latter. Click here to access the four-stroke-approach questions.

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